Brand and operating entity
Quadriga Transfer, operated by ULS Turizm
Quadriga Transfer is the premium guest-facing brand. ULS Turizm is the operating entity responsible for operations planning, billing, and written service confirmation.
Corporate Assurance
Cancellation and refund
Cancellations more than 24 hours before pickup are generally fully refundable; 12-24 hours are partially refundable; after chauffeur operations planning, direct operating costs are retained. Flight delay and no-show rules are confirmed in writing.
Cancellation and refund framework
| Cancellation time | Guest-facing policy |
|---|---|
| More than 24 hours before pickup | Full refund unless a documented non-refundable third-party cost has already been approved. |
| 12-24 hours before pickup | Partial refund after deducting confirmed planning, payment, and vehicle allocation costs. |
| Less than 12 hours before pickup | Refund depends on route, vehicle class, and whether the chauffeur has already been assigned. |
| After chauffeur departure | No standard refund; direct operational cost and waiting time are retained. |
| Flight delay | Included when flight tracking is shared in advance; excessive waiting is confirmed with the guest before extra cost. |
| No-show | No refund after the confirmed waiting period if the guest cannot be reached. |
Written confirmation
The applicable policy is repeated in the written booking confirmation before payment approval.
Support
+90 542 740 94 10 / info@quadrigatransfer.com